Hi, first post, and in massive need of advice! So I've been having a few issues with my newly acquired Mackie Control Universal (received 2nd hand yesterday from eBay), so I've been trying to update it. Having no luck with the update procedure given with the firmware download from Mackie, but I'm beginning to suspect that I may not even have the 'Universal' model? What doesn't help i s that I'm not all that sure what the difference is between the Mackie Control and Control Universal. Trying to look at images on google, it seems that there may be a few differences (on my model, it says 'Mackie Control' above the display, whereas the MC Universal appears to only say Mackie?). Similarly, when I boot up, the firmware is v.1.02 (and the only two bootable modes are Logic Control and Mackie Control, no HUI mode.) Mackie site seems to suggest you can upgrade Mackie Control to the Universal with some pack (at $99), which is frustrating given the guy on eBay advertised this as a Universal. Any advice? How can I really tell? Am I losing out on anything with regard to hardware between the two models (even after the 'upgrade' kit?) Thanks!